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We have a Cisco ESW-520-24P switch that runs all of our Cisco-based IP phones and a UC540 system. We had a storm move through the area yesterday and we lost phone calls for a couple of seconds (the switch rebooted) during some lightning. Nobody seeme...
We currently have a UC540 setup using 2-digit extensions. At the time I didn't know this was going to be an issue if we wanted to use another UC540 in a mutli-site configuration as you need to be running with 3-digit extensions. I understand you have...
I have a UC540 device with Software Pack v.8.6.0 and using CCA v.3.2.1 to do all of my programming (I have never done anything via CLI). I put in this system last Thursday and everything seemed to be running fine till this morning. If someone calls i...
We are using the built-in FTP option on Microsoft Server 2003 Standard Edition SP2. I have a UC540W-FXO-K9 unit with NAT rules to allow Port 20 and Port 21 traffic through to the IP of our server. Since NAT sets up ACL entries I also have under Rule ...
Sorry for the delayed update but still trying to narrow down the problem. I had our Service Provider come out and test their lines internally and externally but they didn't find a problem. I thought maybe the switch all of the phones are running off ...
I did try that already on one of the lines and things sounded okay (I'll try the rest tomorrow). I could only do it on one of the Telephony boxes though. The other one is setup so the wires aren't plugged in using RJ-45 plugs, just terminated right o...
All of our phones lines are using the FXO ports (we don't do any SIP or anything). I had 1 call myself that was internal that was very choppy but that was before I did all the resets. I'll do some more testing tomorrow on that idea as nobody else sai...
Alex,First off thank you for responding.Where might I try to do the change in CUE? Do you mean going through the CLI as I don't see how to do it via the GUI (or I am just completely missing it.)I apologize in that I worded it wrong. I know Support wi...
John,You were correct and we narrowed it down to a FXO line coming into the UC540 was bad. Once we fixed it everything (so far any ways) seems to be working correctly. Thanks for the help in pointing me in the right direction.Ryan