Our company has a dozen 7925G wifi phones that are used in a call center environment. There is not heavy use in this office, a call center agent has talk time ranging from 30 minutes to about 2 hours a day.We purchased Plantronics Model H171N head se...

We recently put into production a number of 7925G phones with Plantronics H171N head sets. Half of our users have reported not being able to hear other party and vice versa with Plantronics head set. Sometimes, when they reconnect the headset into au...

In Cisco Call Manager Serviceability, I can monitor “calls in progress” under “Call Process” “ Call Activity” which appears to show current number of calls in progress at a given time.I am attempting to locate a way in which this informat...

A customer has a Cisco Pix 506e in which the fan is making some serious noise. What is the part number to replace this fan?