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Our company has a dozen 7925G wifi phones that are used in a call center environment. There is not heavy use in this office, a call center agent has talk time ranging from 30 minutes to about 2 hours a day.We purchased Plantronics Model H171N head se...
We recently put into production a number of 7925G phones with Plantronics H171N head sets. Half of our users have reported not being able to hear other party and vice versa with Plantronics head set. Sometimes, when they reconnect the headset into au...
In Cisco Call Manager Serviceability, I can monitor âcalls in progressâ under âCall Processâ â Call Activityâ which appears to show current number of calls in progress at a given time.I am attempting to locate a way in which this informat...
Thanks for the prompt reply. The quick disconnect is labeled part number 64857-01, but this was shipped from Plantronics with their knowledge of us using Cisco 7925G phones.The audio diagnostic simply gives me a beep tone, and then a "loop back test"...