All our Agent Desktop Toolbars Task Button for Blind Transfer will not finish transferring an ACD call unless the Desktphone Transfer softkey is pressed. There seem to be a delay in the transfer that the deskphone takes over to finish the transfer. H...

Has anyone seen the error messages below, on the 1242 console as well as debug client on the WLC when authenticating the AutAP 1242? The connection is established via WGB from a 1524 to an aut 1242 AP. The error messages will not appear on WPA encryp...

                   Our Agents ACD line appears on the 2nd button on the phone device and the Agents Primary Line on the 1st button. When the agent uses their Primary Line, call monitoring will pick up their conversation. Is there a way to disable the...

Has anyone ran into an issue accesing the service tab to display the service summary page? I ran into this issue while configuring the wap through the browser when suddenly the service tab will not display the services summary page. System Software V...