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I am experiencing the same problem - did the upgrade solve the problem? @Shalid Kurunnan Chalil wrote:Apologies guys,I believe i got solution for my issue. it seems to be a bughttps://bst.cloudapps.cisco.com/bugsearch/bug/CSCvq39993/?rfs=iqvredLet me...
Hi, I have the same query as David but looking into how to use an API to access the CUCM database to report on phone state. i.e. how long an agent has been on-hook or the oh-hook duration between calls.Thank you.
