Eric Graham
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Member since ‎04-25-2013
‎05-15-2025
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Hello,   I'm trying to modify Resource Names (Agent Names) in Finesse (UCCX 11.5). I've updated the First and Last name fields in CUCM (10.5), CM Admin > User Management > End User. The Resource Name field in CCX Admin or Agent Name field in Finesse ...
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Member Since ‎04-25-2013 09:18 AM
Date Last Visited ‎05-15-2025 09:20 AM
Posts 2
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