Hi Mark_farber, yes, the logs show that NDS failure. Can you ping 8.8.8.8 from the device system management>diagnostic page? If it's not reachable please input another reachable host on the network detection service>remote host. Or you can disable ne...
Hi Carrie, it looks not a hardware failure, just firmware corrupt due to file transmission or unknown reasons. You can follow below step to recover it.1.power off2.power on with pressing the reset button, wait for 10s, untill the diag LED turn red, a...