Hi, I have been watching our last update for the last few hours and yes it has now failed with the below error, Thu Jun 16 13:51:25 2016 Info: wbrs Reverting to factory due to unexpected update failure I have emailed support as my case is still op...

Hi, Our S170 started updating fine on the 31.05.16 also. The funny thing was that support RMA our box and the replacement had the same problem with no load on it. It wasn't until the replacement had the same problem that they really look at the issue...

Hi, We also block uncategorized sites so it causing us a nightmare. our call is 680369843 if anyone wants to compare the service requests.

Hi,  We are having the same problem with our S170. The wbrs have not updated since 14 May. same message update log wbrs Reverting to factory due to unexpected update failure. Support have said the database file is corrupt and they have RMA the box as...

Hi, I have been using your message filter fine for the last few days, but last night I received the following alert and since then the filter has stop working.  The Warning message is:   Invalid Filter: MacroFilter('egg/varsub.py _do_sub|456', "<typ...