About bguilliams1

bguilliams1 · 12-15-2016

Hello, Self Care Portal Version 10.5.1. CUCM version 10.5.1.10000-7. When users log into the Self Care Portal and add Speed Dial Numbers they do not populate on the phone. Using 8945 phones btw. On the 8945's when the user presses the directories ...

bguilliams1 · 12-16-2016

OK, this seems to be working. As an example, I created a speed dial in the SCP with the index code of 10. Either on hook or off hook I can enter 10 and there is a speed dial softkey available to me at this point. When I press the Speed Dial softke...

bguilliams1 · 12-16-2016

Yes, I have a phone template created for these 8945's and button 5 through 10 are configured as speed dial. The 8945 only has 4 buttons though, excluding softkeys. When the phone is off hook there is a speed dial softkey but when I press this there...

bguilliams1 · 12-16-2016

Thanks for the reply Jamie. I guess my confusion may be related to Speed Dials entered from the Self Care Portal which aren't mentioned in the above document. How do you access the speed dials from the phone once you have populated them in the SCP?

Member Since	‎08-04-2015 01:32 PM
Date Last Visited	‎08-31-2018 12:01 AM
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Speed dial numbers entered in Self Care Portal not showing on phone and vice versa

OK, this seems to be working.

Yes, I have a phone template

Thanks for the reply Jamie.