Hi, what is the official CTI Solution for Windows 7 64-Bit? ... View more

hi there OnPlus team, we resetted the onplus box today to factory defaults and now the service is running. sorry, if I intercept your research, but it was important that the box is up again. so, thanks for you help, I hope the logs will give some insights. best regards eckhard ... View more

approved, for sure. ... View more

Yes, here it is: From the agent itself: http://imgur.com/BIYaV From the portal: http://imgur.com/VTK95 Hope this helps. Best regards eckhard ... View more

Hi Onplus Team, thanks for your quick support. Yes, there are two agents. the second one (*AGENT2) was installed to find out if the problem with the first agent were due to local network problems, firewall limitations and so on. this is not the case. The second agent is working as expected (monitor service is running), the first one is not. Hope this helps. Kind regards, and again, thanks for your support eckhard ... View more

Brian, maybe it helps, if you set the default gateway of your cca machine to the UC560's IP. We had this issue when upgrading the UC. hope this helps. kind regards ekki ... View more

Hello David, hello Paolo, thank you for your support, even if my mail was rather short and cryptical ;-) Before going into details: The core problem seems to be that some calls from some partners do reach the central number or an extension. "Normally" all extensions and the central (-0) can be reached. But there is a small number of calling parties that can not call the central number or an extension. The partners are always the same, but they use different carriers. The problem is persistent - if you belong to these partners, you can not reach the numbers. The problem is not limited to one of the three existing BRI interfaces - all are effected. So, now here is the config (in parts): voice translation-rule 1 rule 1 /^93211$/ /22/ rule 2 /^932110$/ /22/ ! voice translation-rule 2 rule 5 // /000/ type international unknown rule 6 // /00/ type national unknown rule 7 // /0/ type subscriber unknown ! voice translation-rule 3 rule 5 /^000/ // type any international plan any isdn rule 6 /^00/ // type any national plan any isdn rule 7 /^0/ // type any subscriber plan any isdn ! voice translation-rule 4 rule 15 // // ! voice translation-rule 5 rule 1 /^932110/ /22/ ! voice translation-rule 6 rule 1 /9321110/ /10/ rule 2 /9321111/ /11/ rule 3 /9321112/ /12/ -- Other translation-rules following, but similar to the ones above. [...] voice translation-profile PSTN-IN translate calling 2 translate called 1 ! voice translation-profile PSTN-OUT translate calling 3 translate called 4 ! [...] interface BRI0/1/0 no ip address isdn switch-type basic-net3 isdn timer T203 20000 isdn timer T303 60000 isdn timer T310 60000 isdn overlap-receiving T302 20000 isdn tei-negotiation first-call isdn point-to-point-setup isdn incoming-voice voice isdn send-alerting isdn sending-complete isdn outgoing-voice info-transfer-capability 3.1kHz-audio isdn static-tei 0 isdn skipsend-idverify trunk-group ALL_BRI 64 ! [...] voice-port 0/1/0 translation-profile incoming PSTN-IN translation-profile outgoing PSTN-OUT compand-type a-law cptone DE bearer-cap Speech ! voice-port 0/1/1 translation-profile incoming PSTN-IN translation-profile outgoing PSTN-OUT compand-type a-law cptone DE bearer-cap Speech ! voice-port 0/2/0 translation-profile incoming PSTN-IN translation-profile outgoing PSTN-OUT compand-type a-law cptone DE bearer-cap Speech ! voice-port 0/2/1 translation-profile incoming PSTN-IN translation-profile outgoing PSTN-OUT compand-type a-law cptone DE bearer-cap Speech ---- Hope this helps. Any help / idea is appreciated. cheers ekki ... View more

Hi, I am using IPSecuritas with our SA520 and it works great. just use google to find documents related to sa520 and ipsecuritas for configuration. cheers ekki Update: Here is the link: http://www.cisco.com/en/US/docs/security/multi_function_security/multi_function_security_appliance/sa_500/technote/note/SA500_mac_appnote.pdf ... View more

sorry, maybe I am misunderstanding this issue, but on my 520 https content is also filtered. firewall -> content filtering -> http port: 80, 443; web components: all ticked. firewall -> content filtering -> blocked urls: www.facebook.com: website, facebook: URL Keyword what am I doing wrong ... ? ;-) kind regards eckhard ... View more

Hi Enrique, I fear this is not possible. It is not possible not assign groups to the ProtectLink-Feature. (which means: I also did not find a way to do this. best regards eckhard ... View more

Hi there, solved it by help from a partner (cisco's smb support said this would not be possible). You have to create different VPN Policies for every subnet ip range that shall be routed to the attached vpns left: 192.168.100.0 middle: 192.168.0.0 right: 10.1.10.0 vpn policies: for right (based on ike policy "right") : a) local 192.168.0.0 remote.10.1.10.0 b) local 192.168.100.0 remote 10.1.10.0 for left (based on ike policy "left") a) local 192.168.0.0 remote 192.168.100.0 b) local 10.1.10.0 remote 192.168.100.0 I think, if connecting more vpns, you have to multiply this. hope this will help someone in the same situation best regards ekki ... View more