We are running System version: 8.5.1.10000-26. I did resync JTAPI, I can not delete the bad user profile "Error Occurred...The pkid column in the device table in the database is being refrenced from another table..." I was able to delete or disasso...
We are having the same issue, but with shared lines. One user can sign into phone, sign into Desktop Agent and have no problems what so ever. They logout and the problem user logs into the phone, then the computer and launches the agent, but when ...