Hi All, I need to obtain the number of calls that successfully traversed the DB  lookup node.Can you please let me know, what is the variable I need to add after the DB lookup node to capture the number of succesful calls.Kindly help.

Hi All,AM using Queue to Agent, the rpoblem si when i login and Agent Available, the call lands. The calls is queued if the agent is not available. When i make the agent not ready, the call is supposed to be queued. But i the call fails to queue. How...