How to count the number of calls that traversed the DB lookup node successfully

[Nirmala Devi]

Hi All,

I need to obtain the number of calls that successfully traversed the DB  lookup node.

Can you please let me know, what is the variable I need to add after the DB lookup node to capture the number of succesful calls.

Kindly help.

[Gergely Szabo]

Hi,

the easiest: a CallType. The number of calls hitting the CallType node = number of Calls Offered for that calltype.

G.

[Senthil Kumar Sankar]

Hi Nirmala,

I hope you are looking for how many calls passed the DBLookupnode in script.

In DBLookup node you have a Right Branch and Wrong Branch.

1) After the right branch, set an unused peripheral variable and store the Value "Success"

2) For the wrong branch, set the same variable with the Value "Failure".

You can execute a query against the HDS and have the numbers.

Else you can setup a CallType as well before and after the node.

Regards,

Senthil

[Nirmala Devi]

Hi Senthil,

Thanks a lot for the reply.

This is what i was looking for