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An email is modified by another product that is scanning and making a qualitative decision on the content of the email. It places its assessment in an X-header which is intended to be caught by an Ironport filter and actions taken such as routing and...
The documentation around destination control talks about "domain" and there is no field specific pop-up help for the destination. The online help does say "for each MX record of the specified domain or for the entire domain". Which is confusing as th...
Occasionally we see emails going out to various domains that sit in the delivery queue for hours. The mail_logs show only "queued for delivery", smtp_debug shows no attempt to deliver and the system log doesn't show any DNS errors. Where else should...
We use the C670 Monitor | Overview web page to gather statistics. Using a web page scraper and the Export function, the CSV file is grabbed and the hourly statistics put in a database for long term stats trending. We've noticed however that comparing...
We have some filters that require an exception group for each filter type, eg. certain_attachments_block, message_size_block, message_content_block and for each type of block there is a list of exception senders or recipients, for people with permiss...
Thanks for the input. That sounds like it would catch the content and I'll try it out. It is a more expensive test I'd like to avoid. I'm really wondering which of my vendors is correct on their interpretation. I think the support guy has a case ope...
Thanks for the suggestion. Log analysis of mail logs shows no DCID for the given MID until delivery is done. The last log entry on the MID is "queued for delivery". 1 hour later, according to local policy, a delivery notification is sent back to send...
Thanks for the reply. Those commands will help a lot during a problem. We tend to be questioned after the fact. A user trouble report shows an email delayed for 2 hours and there is no current problem to be found. No log evidence to show why the Iron...
Thanks for the additional message Andreas. Don't know how I missed the multiplier comment first time. Must be getting old. That explains the discrepancy in the numbers.
Thanks for the reply. Multiple recipients is an important factor I hadn't looked at yet. I expect that to be some amount but not 50%. The ICID...RID...To: records in mail log and "<< RCPT TO" records in smtp debug yield a greater number but still no...
