Hello, I'm looking for examples or a good starting point on how to draft formulas in the consider field for PQ steps. I don't have access to script editor but I Maintain all of the pq routing logic.  We are trying to achieve time of day or metric bas...

Hello all, I'm looking for some assistance with this matter, we have several supervisor users set up in UCCE, however not all are aware they have the ability to change an agents attributes.  With these changes, we leave that primarily to our Workforc...