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A recent infrastructure upgrade project was started to replace legacy hardware and management software with 8510 WLCs 2702 AP and Prime 3.0. As old APs are being replaced with 2702 APs we've noticed that the heat maps within Cisco Prime were not disp...
Wanted to clarify this answer - the syntax for defining the failover mac addresses is 'failover mac address <interface> <active mac> <standby mac>'
And yes you can use the interface physical MAC addresses when using the failover syntax.
Do you have channel #144 enabled on the 5 GHz band? If so you'll need to remove that channel from the 5 GHz radios and any associated 5 GHz RF Profiles. It seems that Prime does not yet recognize that channel within Prime 3.0.x and a patch has not be...
Turns out that deleting the AP from Cisco Prime followed by syncing the wireless controller again resolved the issue.
The issue most likely stemmed from having duplicate AP names on both the old model AP (1142/1242) and the new model AP (2702).
