Problem has been solved with teh latest release of the 64bit version of the AnyConnect client. the release anyconnect-linux-64-3.1.04066-k9.pkg installed without issue and worked with the VPN server set up by my employer. Thanks to everyone who offered help. thanks - jmr ... View more

OK - more information on this problem: I visited my brother in-law over the weekend and tried to use his wireless to connect via VPN to my corp network. It worked - no problems keeping the connection active, and the connection was repeatable. Not just a one time fluke. The WIFI I connected to was completely open - no security, encryption or MAC address filtering. I was on to a good solid clue... When I returned home, I confidently reset my WIFI to mimic the settings that worked - no security, SSID broadcast on, no encryption, no MAC address filtering. This did not fix my issue - the VPN connection still dies after ~ 2 minutes. I pulled out the old Linksys router and duplicated the setup - no security, SSID broadcast on, no encryption, no MAC address filtering. Still no joy - VPN dies after ~ 2 minutes. My next steps are to try a different cable modem, then troubleshooting with my ISP. Any better ideas out there - let me know as I would love to fix this issue. thanks in advance - jmr ... View more

Additional troubleshooting information. Reviewing syslog (/var/log/syslog) I find the following meesages: Feb  2 16:05:17 jo-mama-laptop acvpnagent[1134]: Function: OnTimerExpired File: ../../vpn/Agent/TunnelProtocolDpdMgr.cpp Line: 296 Invoked Function: CTunnelProtocolDpdMgr::handleExpiredDPD Return Code: -26017782 (0xFE73000A) Description: TUNNELPROTOCOLDPDMGR_ERROR_NO_DPD_RESPONSE:The secure gateway failed to respond to Dead Peer Detection packets. SSL/CSTP Feb  2 16:05:17 jo-mama-laptop acvpnagent[1134]: Function: OnTunnelStatusChange File: ../../vpn/Agent/TunnelStateMgr.cpp Line: 1363 Invoked Function: Tunnel status change callback status Return Code: -26017782 (0xFE73000A) Description: TUNNELPROTOCOLDPDMGR_ERROR_NO_DPD_RESPONSE:The secure gateway failed to respond to Dead Peer Detection packets. SSL Feb  2 16:05:17 jo-mama-laptop acvpnagent[1134]: Tunnel level reconnect reason code 6: Disruption of the VPN connection to the secure gateway. Caching the default reconnect reason for SSL Feb  2 16:05:17 jo-mama-laptop acvpnagent[1134]: The Primary SSL connection to the secure gateway is being re-established. l ooking for information on "TUNNELPROTOCOLDPDMGR_ERROR_NO_DPD_RESPONSE" I found the following Cisco support document: http://www.cisco.com/en/US/products/ps6120/products_tech_note09186a00809b4754.shtml The relevant section of the tech note has the following notes and instructions: The dartbundle files show this error message when the user gets disconnected: TUNNELPROTOCOLDPDMGR_ERROR_NO_DPD_RESPONSE:The secure gateway failed to respond to Dead Peer Detection packets . This error means that the DTLS channel was torn due to dpd failure. This error is resolved by tweaking the dpd keepalives and issuing these commands: webvpn    svc keepalive 30    svc dpd-interval client 80    svc dpd-interval gateway 80 The svc keepalive and svc dpd-interval commands are replaced by the anyconnect keepalive and anyconnect dpd-interval commands respectively in ASA version 8.4(1) and later as shown here: webvpn anyconnect ssl keepalive 15 anyconnect dpd-interval client 5 anyconnect dpd-interval gateway 5 Where / How in the AnyConnect client do I make these changes? thanks - jmr ... View more

I thought I fixed this problem. I upgraded to 12.10 and did not see any change in behavior. With a clean install of Ubuntu 12.10 I was able to connect to the corp network and stay connected when I had a wired (LAN) connection. When I connect via wireless the connection is lost after ~ 2 minutes (Amped Wireless R10000G). I repeated with an old wireless router (Linksys WRT54G), I get the same results. Previous VPN software (Nortel) did not show this behavior with either router. Any pointers or help on getting this cleared up is greatly appreciated (alternative is Citrix - which I don't care for) thanks - jmr Message was edited (2/17/13) by: joe richards ... View more

Marcin; When I follow your link to open a TAC case, the system responds " Your login ID is not set up to access the TAC Service Request Tool (TSRT)." and further says I can get access by entering contract numbers. As a user of the system (not an admin on the infrastrucure side) I do not have knowledge of the contract numbers. Am I at a dead-end or is there a way I can contribute to help solve the issue. Thanks - jmr ... View more