About jerryxu2010

jerryxu2010 · 03-25-2013

When an outside caller calls my AA number, he will hear the AA greeting. Then he can only press 0 to connect to operater. I also want to let the ouside caller to press extension numbers which he has known now. But the extension numbers have not in su...

jerryxu2010 · 03-26-2013

Hi All,I have solve the problem.I add a rule to allow 4 extension number in Restriction Table-->CS_Default_System_TransferI have set a Caller System Transfer in Call Routing-->Forwarded CallsI replace the default transfer prompt for my customized pro...

jerryxu2010 · 03-26-2013

Hi Islam,Thank you for you help. I have checked that I only enable the standard greeting.

jerryxu2010 · 03-25-2013

Hi Jaime,I have set a Caller System Transfer in Call Routing-->Forwarded Calls and I can reach the extension numbers. But I hear the different aa greeting, not my customized greeting. How can I change it? Thank you.

Member Since	‎11-09-2009 04:37 AM
Date Last Visited	‎12-11-2023 05:06 PM
Posts	4

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AA cannot transfer the extension number in Unity 5.0

AA cannot transfer the extension number in Unity 5.0

AA cannot transfer the extension number in Unity 5.0

AA cannot transfer the extension number in Unity 5.0