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When an outside caller calls my AA number, he will hear the AA greeting. Then he can only press 0 to connect to operater. I also want to let the ouside caller to press extension numbers which he has known now. But the extension numbers have not in su...
Hi All,I have solve the problem.I add a rule to allow 4 extension number in Restriction Table-->CS_Default_System_TransferI have set a Caller System Transfer in Call Routing-->Forwarded CallsI replace the default transfer prompt for my customized pro...
Hi Jaime,I have set a Caller System Transfer in Call Routing-->Forwarded Calls and I can reach the extension numbers. But I hear the different aa greeting, not my customized greeting. How can I change it? Thank you.
