Clinton Neill

Hi Brian, You can just paste the contents of the txt file to your 5K cli. The commands in the .txt f...

Yeah, I think the portal is showing you as a user. An admin needs to grant access to users. I think ...

I was surprised to see you listed as both admin and user. I didn't know you could do that. When you ...

When you log into the portal, select the icon by your name and see if you have access to Cisco Servi...

Hi Peter, I'm no expert with this, just a struggling user trying to make this work. For what it is w...

What is the best way to deal with one company with multiple locations? I'd like to use a single coll...

My data was never showing up in the portal. I ran collector jobs, tried CSV and collector file impor...

Hi Lynden, Thanks again for all of your help! I was able to install the proper OVA and run a new inv...

Ouch! I presume I'll lose all of my snmp and login credential settings, discovery, etc.when installi...

Hi Lynden, I've attached a screen print with the top half of the profile. I do have the passwords fo...

Our VM team set it up but I provided the OVA: PSS-CSPCServer-2.5.1-OVF10.ova

I don't have a sntc1x_min_cp listed. Mine reads Minimum Collector Profile. But yes, the box is check...

Thanks for your response! My Reports > Inventory Jobs shows my jobs as complete. I've attached some ...

I am a new user of Smartnet Total Care. I have been trying to get things working. My first test was ...

Sadly nobody responded to my question. After some further investigation I had firewall rules added t...