About Phil Butterworth

Phil Butterworth · 11-07-2018

When I try to access the portal I'm told I don't have access to Smart Services and I need to register. When go to the registration page I'm told I already have access and it redirects me back to the portal. It seems I'm stuck in a loop.

Phil Butterworth · 02-15-2016

Hello, we're about to roll out AnyConnect to our remote users, but supporting or upgrading our thin clients is a bit troublesome. Anyone any experience with this or recommendations? Thin clients have their own proprietary OS. Users have no rights t...

Phil Butterworth · 09-29-2015

Hello, I'm setting up a new ASA and need to get rid of the ASDM error message about a non-trusted certificate. Tried two ways to make it work:1. Created a self-signed cert in ASDM with CN=[ASA-IP], exported it, imported to Java under "security" and a...

Phil Butterworth · 05-17-2010

HiI have set up barge for a small call centre environment and it works well. However, we would like to set it up so that when a supervisor barges an agent's call the agent does not hear a barge tone, or see a message on their phone screen telling th...

Phil Butterworth · 02-22-2016

Thanks for the reply Philip. The boxes are set to auto-login so although the idea of an "upgrade" user is good, we'd still need the auto-logged in user to log out again and log in as "upgrade". Plus the user would need to know the "upgrade" user's p...

Phil Butterworth · 09-30-2015

Cheers Vibhor, that was it. Issued the command from the document you linked on the management interface and it works.

Phil Butterworth · 05-19-2010

Thanks for the responses - so to sum up:1 Yes - you can disable the barge tone via Service Parameter Party Entrance Tone.2 No - cannot disable barge message - however, can silent monitor with CUCCX.Thanks again

Member Since	‎12-18-2007 06:28 AM
Date Last Visited	‎12-04-2018 03:27 AM
Posts	7

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Access the SNTC portal

Remote Thin Terminal Administration with AnyConnect

ASA 5555 Expecting ASA Temporary Self Signed Certificate

Barge - can you keep it secret

Thanks for the reply Philip.

Cheers Vibhor, that was it.

Re: Barge - can you keep it secret