I have several situations where one user has many phones. In order to receive phone calls from outside the company, Unity has to be aware of the extension. To do that I must create mailboxes for each phone, but I don't my end user of all of these p...

I need my Unity subscribers to have the same username etc in NT and Exchange as my Call Manager users. Unfortunately my unity users were created first with first initial and last name, call manager users were created later with full first name and s...

Our after-hours support team members take calls from their homes on an emergency basis after our extended support hours. I need to make a call handler that will xfer a call to an outside line according to my schedule. Is this possible?<br><br>

I have an 8-port Unity installation with both Exchange and Unity on one server. I have only 60 user so I've been told that this type of installation is acceptable. I want to install Active Fax on a separate server; however I have only one key. Do I...