Abstract: This application note presents the configuration and call routing changes needed to provide a warning notification to a calling party that they have placed a call to 911.  This announcement is intended to address the deployment and confi...

As customers plan to upgrade their Cisco Unified Communications Manager to take advantage of new features, and if the upgrade includes moving to virtual machines, the procedural steps to accomplish these tasks are not clear.   Cisco does provides doc...

Application Note:Blocking Inbound calls to Cisco Unified Communications Manager based on Caller ID   Application Note: Blocking Inbound calls to Cisco Unified Communications Manager based on Caller ID   Introduction: The ability to block calls based ...

I am often asked this question: What is the most effective way to migrate from legacy PBX to IP telephony? Watch this video to see the answer. On the white board, I'll show you how to migrate from PBX to Cisco Unified Communications.After watching t...

Migration Corner is where you can come to get valuable information on migrations and upgrades. Here you will be able to engage in discussion and learn tips and tricks from individuals that have been throught the process. Questions asked in Migratio...