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Hi - Just wondering if anybody out there has attempted this, or if it's even do-able. I have some in house people that want to be able to run up to the minute reports and although I can give them the rights (and that's what I'm doing right now) th...
OK - besides all of the inacurracies in the documention - there is still a bit of confusion on my part about how to get this to work like the old Webattendant console did, so here we go:1 - the documentation says that pilot points need to be created ...
Hi - <br><br> We just upgraded to unity 3.1.3 and I noticed when recording greetings, call handlers and prompts, that there is a static sound at the end of the recording. I'm not sure if this is just a left over from the old version (2.4.6) or not -...
Hi - I have an ap 340, that when the client laptop associates with it and they run the diagnostics, they get a signal strength of 100% and a quality of 3% - does anybody of any ideas what would be going on? The APs are mounted on the walls near th...
Hi - <br><br> OK - so we just upgraded our main exchange server (in the same site) to Exchange 2000, now we recieve the notification in outlook of a new message, but when we try and retrieve it from the phone, we get the "I'm sorry the system is un...
I've been playing with this a little bit and am having trouble connecting to the database - I feel like I'm missing something here - which database would you connect to to create reports on the CDRs?thanks! Gerri
That's good to hear, anything special to look out for? Any input is greatly appreciated. I have people here that want more detailed reports but I don't have the time to do the research right now.thanks!
Kay - The first thing is I never change the ringlist.dat file - mine is still the orginal file, so when I add rings, I just add them to the ringlist.xml file and put the .raw file in that directory. Things to note - the ringlist.xml is very parti...
I'm not sure if you are talking about the feature of autoanswer. This is a setting you enable on one of the lines on the phone that it automatically answers a call and puts it either on the speaker, handset or headset. We set this up for our secondar...
