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We are currently running CUCM 9.1. We have a concern with the "Forward All Calls" setting in CCM User overriding a DN Config. setting. An end user can forward their calls to an outside line from CCM User eventhough the CSS setting in the DN con...
We are using CUCM 8.6 and are experiencing issues with call processing delays for numbers dialed to the area codes 306 and 587. We are located in area code 780. We dial a 9, then 1 for long distance plus the 10 digits and can experience up to a 23...
How can I get a report that would indicate which phones have a registration status of "unknown". RTMT shows only registered, rejected and unregistered phones, the All Phone Detail Report under Bulk Administration Tools does not show phone registrati...
We have discovered that if we do not configure an External Phone Number Mask on a DN, the set will not be able to dial a 1-8XX phone number. The phone can dial out to long distance numbers. The Route Pattern for the 1-8XX numbers are set up simil...
How can you configure a protocol on a port different than that of the gateway. The port comes up with the default protocol set for the gateway. I would like to configure an mgc port on a VG224 set up with SCCP protocol.
Thank you. I did get similar advice elsewhere and resolved the issue by entering an external phone mask number. We had removed our default DN from the screening tables on our PRI so no number is sent out if we don't have it configured on the DN e...
We had a similar issue where the CLID of the calling party showed up on the receiving cell phone (after being forwarded from an IP Phone) as our PRI's default DN. We had to request our service provider remove the default DN from their screening ta...
What would happen if we purchased sets and DL's prior to our upgrade but did not receive, install sets or upload DL's until after the upgrade. Would 8.5 not recognize the DL's?