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Hi there!I'm using UCCX ver 8.5.1 SU4 and have a number of call center scripts running in English as the default system prompt language!Now they want' to open up to also play Spainish and therefore we have been start testing to present some system pr...
Hi again!For your and other people that want to customize the Cisco Form and change the Name we did the following:To change the name using Outlook 2010, open the form in Outlook, and go to the form designer. In the "Developer" ribbon, go to Page > R...
Hi again!We have customized (one of our VBasic scrip guys) the original form and scaled it down to only show the fields that we're supposed to use and that is working! I'm not involved in that customization! The only thing i do is following your rec...
Hi!Fine now i found it!Now i run into next thing - I open a working Form in the"design" view, in the developer tab1. I rename the page to "Add Video Meeting" and publish as: "Cisco Form new" in my personal forms folder in OL2. Then i have to save th...
Hi Kjetil!I'm´trying to find the Page as you say in your post but im not able to find it!We're running Win XP and OL 2010! Do i miss something? 1. I open the form2. Then i goto the developer tab (you say ribbon) ? 3. Then i'm lost! thx Mikael
