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Hi MarielaTo connect an external DB, you need :1.- Install a JDBC driver. (subsystem>Database>Drivers).2.- Connects to a external DB, add new DataSource and verified test connection (subsystem>Database>DataSource).3.- Then you can use , DB Read, DB...
HiBy the attached imagen, first problem I see is that the client jabber is not a registered on pc on domain controller, then you should review if this user ID has as a Controlled Devices a CFS and Deskphone.
