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I loaded the latest firmware onto CUCM:(cmterm-9971.9-1-2.cop.sgn). Verify that your Cisco 9971 IP Phone has the latest firmware load. Active Load: sip9971.9-1-2Verify the following device settings:Cisco Camera* -> EnabledVideo Capabilities* -> Ena...
Just found this:http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/firmware/9_1_2/release_notes/9900_8900_912.htmlThere is an issue (CSCtf09186) with some 802.3af switches, which results in the Cisco Unified IP Phone 9951 and 9971 un...
I'm having the same problem. Recently upgraded to 8.5.1.10000-26. Working with two 9971 SIP Phones with USB camera's. All settings have been verified. Enterprise Phone Configuration, Devices>Phone>Settings, Phone Settings, etc.. (Video Capabili...
