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Hi,Because of a bug we had to upgrade the Jabber for windows version of all users.However, customer decided to do the upgrade manually in each computer.I've been checking randomly in CUP (end users) the version of Jabber, but I would like to know if ...
Hi,I'm testing QRT with CUCM 9.1 and I can see the report on RTMT showing the calls I've reported using the QRT softkey.However, I can't see any info about the call regarding the codec, jitter, lost packets, etcI've selected all fields but from Sourc...
Hi,I had Jabber 9.1.5 (full UC) up and running. On-prem deployment with AD integration, using UDS.I've upgraded to 9.2 and since then I can do no searchs on the directory. Even my contacts (which are stored in CUPS, I guess) doesn't have the phone op...
Hi,My customer has a multi-lingual Unity Connection 9.1When Brasilian subscribers reach their VM they hear the prompt in Brazilian Portuguese, but although I had set the option 'Language That Callers Hear' to 'Inherit Language from Caller' when a bra...
Hi,I'm testing ELM co-res on CUCM.I've just installed CUCM, started all services and changed name by IP@ in System>ServerI can access the ELM using the application username defined in the CUCM installation, but when I use the same one to add the prod...
You're welcome, Brian. I don't know too much about DNS but we are also using FQDN to match cert so I asked the DNS guy to resolve to the external NAT address instead of the internal one.Also, bear in mind that media is sent from the Expressway-C to t...
Hi Brian,I've seen that problem in my deployment and it was not related to license in any way, in spite of what it seems.I could make outbound calls, although with no audio, but inbound calls were failing and I got the same error message.I guess you'...
Thanks for your reply. I'm trying to do that change too, although in this new scenario I'm facing connectivity problems ... let's see if eventually I can make it work
If your Expressway-E is using single NIC and you added Advanced Networking option (license) try this:go to System> IP and set 'Use dual network interfaces' to NoHTH,Carmen
