Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi Experts,I have a Codec on the client side (Germany), it's a Edge 95 MXP with software version F9.3.1 PAL. Each time when I call from my 150 MXP to it, the Video call is disconnected by that Code after 58 seconds. When I dial the call from that Cod...
Hi Experts,I have a client who has a Tandberg 3000 MXP, sometimes the TV display does not start automatically when received a call. The video conference starts and the camera works but the TV doesn't start and they cannot see the other side. They hav...
Are you using the camera as adocument camera? Tilt the camera from upside down, image is automaticallyturned upside down, so that both parties will see the document correctly.
Option 1 --- Use SX20 to dial the Jabber (dial the SIP address of the Jabber);Option 2 --- Use the Jabber to dial SIP address of SX20, which is XXXXX@IP address of SX20.If you have infrastructure support, you can use Jabber to dial IP Gateway address...
Guessing a lot of people have the similar questions. We were confirmed by a Cisco Support Engineer that SX and MX serials are supported by VCS (maybe need latest version, like V8.1.1), whereas DX serials are only supported by CUCM.Hope that helps.
Hi Wayne,I don't think so --- since I can call this endpoint via SIP protocol, only via H.323 call (inbound) has the strange issue; if make an outgoing call from this endpoint, it's OK. From the log of the endpoint, it shows "Normal Call clearing".Th...
Hi Deva,That's what I was thinking. But according to my client (in Argentina), the cable between the TV and Codec is OK, so might be the TV itself? Can we just change another TV monitor for 3000 MXP? Thanks,J.X
