Aaron Alberti
Level 1
Level 1
Member since ‎03-20-2014
‎08-18-2017

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Has anyone had any issues with the B-ACD not waiting for the 'No Answer Forward in x Seconds' timeout?  My B-ACD seems to try the group ONCE and then forwards the call to the 'No Answer forward number'.  This happens with or without phone logged into...
I've searched everywhere and can not find anyone with the same problem, so I'm thinking I'm missing something, but can't figure it out.I'm having a problem with the B-ACD not waiting for the 'No Answer Forward in x Seconds' or the Retry number in x S...
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Member Since ‎03-20-2014 10:03 PM
Date Last Visited ‎08-18-2017 04:01 AM
Posts 2