Thank you. We are aware of this, and we are currently working on a Transport Gateway release that supports Java 8. The Support Forum and this thread will be updated when the release is available. Thanks again, Kelsey

Thank you. At this point, this issue would be better handled by your account team. They have more experience with your network configuration, and any questions we ask to further diagnose the problem would require you to share sensitive data. Please e...

Hello, and thanks for your question. This might be due to the fact that the Transport Gateway does not have the privileges to create a temporary folder as Temp. We have given the resolution in our troubleshooting section of user guide (pages 4-27), ...

Thanks for your question. ESTSOP is a collaborative-based contract. C4P is a direct-based contract. In an ideal situation, a partner can see ETSOP devices, while a customer can only see C4P devices--unless both contracts belong to the same company. S...

Hey kstolle, Thanks for asking. You can try Java 7, but if you face any issues, we suggest you revert to Java 6. We are planning to support Java 8 in coming releases. Cheers, Kelsey