Hi All,Please let me know from where i can find how to take recovery back up of existing system of UCCE and CVP.

Hi All,I have a few questions related to RONA configuration settings.I have read few documents and i found the it should be configure at three places, one in CM then in CVP opsconsole then in Agent desk setting in ICM configuration manager.Currently ...

Hello All,Can someone provide me how can we customize dashboard in CUIC.I know how to add report and etc in dashboard and its coming in normal view form, but i need those report to be view in chart, graph etc.Can any one help me in this request.Attac...