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Friedrich Staats
‎08-18-2017
Beginner
Certified ITIL V3 Expert Spezialgebiete: process design esp. for Service Management workflow analysis and design workflow configuration and implementation based on Cisco ServiceGrid
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Member since ‎05-08-2014
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Thanks - helps me much!

Created by in Cisco ServiceGrid
07-07-2015
07-07-2015
Thanks - helps me much!

Sequence of triggers

Created by in Cisco ServiceGrid
07-07-2015
07-07-2015
Usecase:I have some different triggers working on the same status. And I need a specified sequence h...

Thanks!Actually, we introduce

Created by in Cisco ServiceGrid
07-02-2015
07-02-2015
Thanks!Actually, we introduce a new SLA for some existing call categories. The workflow is unchanged...

Certain date as default for timestamps?

Created by in Cisco ServiceGrid
07-01-2015
07-01-2015
I want create a call tracking list with all calls from a specified date until today.I use the time s...
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Date Registered ‎05-08-2014 02:07 AM
Date Last Visited ‎08-18-2017 04:01 AM
Total Messages Posted 4