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I've come across this specific issue and that particular error message before. What I noticed was that for an LACP port-channel, you cannot have one member port configured for CTS and another port configured without it. Here are the steps I had to pe...
I'm not an expert on web portals, but to answer your question about alternate ways of getting live IP/MAC data is to set up SNMP traps on your WLCs for client assoc/deassoc events and send these traps to your web portals. Your wireless controllers wi...