Resolved the issue - an oversight the router was being configured 'off network' and the interface that was associated to the ISM was down down since it was vlaned I was using another interface to communicate and the ISM module needs the interface associated to be active also.
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I am having an issue with a new 2951 and a ISM-SRE-300-K9. They were shipped seperately so I added it, and since then I have reseated it as well to verify. It shows up in the show diag, and is configurable/configured, but I cannot session to it, and it shows out of service. Sep 14 14:20:06.543: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request #ser ism0/0 sess Trying 10.73.140.10, 2195 ... % Destination unreachable; gateway or host down Molycorp-CCME2951#service-module is Molycorp-CCME2951#service-module isM 0/0 statu Service Module is Cisco ISM0/0 Service Module supports session via TTY line 195 Service Module is trying to recover from error Service Module heartbeat-reset is enabled Service Module is in fail open Service Module status is not available Module resource information: CPU Frequency: 1068 MHz Memory Size: 493 MB Disk 0 Size: 3908 MB No install/uninstall in progress Localstore Info - (0 apps) ===================== Retrieving localstore information This line "Service Module is trying to recover from error" Will change to "Service Module is waiting for registration message" ! interface GigabitEthernet0/0 description Connection for both voice and data to 3750x no ip address duplex full speed 1000 service-policy output AutoQoS-Policy-Trust ! interface GigabitEthernet0/0.201 encapsulation dot1Q 201 ip address 10.73.101.10 255.255.255.0 ! interface GigabitEthernet0/0.240 encapsulation dot1Q 240 ip address 10.73.140.10 255.255.255.0 h323-gateway voip interface h323-gateway voip bind srcaddr 10.73.140.10 ! interface ISM0/0 description cue is initialized with default IMAP group ip unnumbered GigabitEthernet0/0.240 ip virtual-reassembly service-module fail-open service-module ip address 10.73.140.11 255.255.255.0 service-module ip default-gateway 10.73.140.10 vlan-id dot1q 240 exit-vlan-config ! ! ip route 10.73.140.11 255.255.255.255 ISM0/0 I am also trying to do an install via the CCME service-module ISM 0/0 install url ftp://cisco:email@example.com/cue/cue-installer.SPA.sme.8.6.1 %Error: Couldn't open ftp://*****:*****@10.10.10.2/cue/cue-installer.SPA.sme.8.6.1.install.sre Execution of script cue-installer.SPA.sme.8.6.1.install.sre failed, installation aborted That usually means your FTP server isn't started or your directory isn't setup correctly, but I use freeftpd and I can access it via CUCM without issue. It is a brand new card, but I have a hard time thinking its DOA especially since it shows up in the show diag and is configurable. Any help or suggestions appreciated. Thanks, Mac
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