Mine was an upgrade 2.1 to 2.2

Closed out my TAC Case I needed the fix from the video and an ALC I was using had a typo in it. 

I have same exact issue on a Motorola device running android 7 TAC originally recommended I perform the steps in the following youtube video however it did not resolve my issue. It may fix your issue.  https://www.youtube.com/watch?v=z0sRiffVdpg If...