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Hello Gustavo,
Thank you for your post. For better assistance, we ask that you start a new discussion. Our experts have visibility to those.
Thanks,
Raji
Hello,
Your question has been answered in the other post - https://supportforums.cisco.com/t5/smart-net-total-care-portal-and/snct-portal-registration-issues/m-p/3405978
Thanks
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It looks like your firewall is blocking the HTTPs traffic.Please review your firewall policies.You can also run the following using the collectorlogin CLI user and share the output:curl --tlsv1.2 https://concsoweb-prd.cisco.com/HeadEndWebAppServlet/ ...