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CSPC HTTPs TransportMode Connection to https //72.*** refused

My CSPC collector access to internet via a proxy which, does not decrypt or restrict any https traffic however, it is failing to connect to https //72.*** with the following error. Do you know what the issue could be?

 

Upload failed at 06/18/2018 19 21 35 CDT with the response
A connectivity exception occured while processing the request. The Exception is HTTPs TransportMode has Failed Connection to https //72.***refused
_XXX_1529367626244 31 1

** Text has been masked to preserve data privacy.  Please provide sensitive information via private message, and only at the request of our experts. Thank you!

1 Accepted Solution

Accepted Solutions

rajaldur
Cisco Employee
Cisco Employee
It looks like your firewall is blocking the HTTPs traffic.

Please review your firewall policies.

You can also run the following using the collectorlogin CLI user and share the output:

curl --tlsv1.2 https://concsoweb-prd.cisco.com/HeadEndWebAppServlet/ -v -k -L

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1 Reply 1

rajaldur
Cisco Employee
Cisco Employee
It looks like your firewall is blocking the HTTPs traffic.

Please review your firewall policies.

You can also run the following using the collectorlogin CLI user and share the output:

curl --tlsv1.2 https://concsoweb-prd.cisco.com/HeadEndWebAppServlet/ -v -k -L