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Hi guys,We're a small firm with 100 employees and the office hours are from 7 am - 9 pm EST. We have an auto attendant in unity (call handler) and depending which input they press hits a hunt group... after 9 pm no one is in the office so when someon...
Hi Jamie! Thank you for responding so quickly! They (management) don't want it going to voicemail and it should be a last resort if possible. :/, it's frowned upon. Any other ideas? PS-the Broadcast RNA is set to 25 seconds
