Thank you for the information and good to hear that the issue has been resolved. Regards,Rudra

Hello,Let me know about the existing hardware for 8.5, modifications you are planning and the existing setup as below format,VG-CUSP-CVP-ICM-CUCM-CTI-CTIOS-CTIToolkit-CalabrioRegards,Rudra

Hi Robin,Greeting!!!!!This bug is for both UCCE and UCCX. Checked the Cisco Bug search tool. Its doesn't says Known fixes for 10.6 version . It seems the fixes are upto 10.0(1). Screenshot attached.Regards,RudraKindly vote incase u feel the post is i...

Hello Tushar,To be specific try the API(finesse.restservices.Dialog) .Below link refers to all the APIs for Finesse,https://developer.cisco.com/site/finesse/documents/finesse-javascript-library/Regards,Rudra

Hope this helps,https://developer.cisco.com/site/finesse/documents/finesse-javascript-library/ Regards,Rudra