Regarding Grahams response, the best way to handle this would be a recording application such as Cisco MediaSense or a 3rd party application which creates a SIP connecton and forks the audio for 100% call recording. You would configure this in CUCM i...
As long as your voice gateway is set to receive SIP invites and G.711 is configured as your voice class your gateway will transcode to E1, PRI, FXS, etc. for you. Pardon my mistake from my prior post, using an external SIP provider to a Cisco voice g...
UCCX Outbound Dialer makes a direct connection to your SIP gateway for progressive and predictive algoritym and call processing analysis (CPA) determining answer, no answer, busy, and answering machine. This is specific to the UCCX outbound subsystem...
