Hi JP, Can you please tell me exactly what you are doing to try to get the PAK and what is the error...

Hi Tenaro,Let me reach out to Niles and let her know about the pending questions and I am sure that ...

Hi jrai00001, Let me see if i can look into this for you. I tried to access it myself and nothing ca...

Hi John, The Cisco VSUM will upgrade VSMs, VEMs and the Hosts. If you choose not to upgrade a Host, ...

Hi carmenanderson , So, I checked with the Product manager and he said that unfortunately this is no...

The KVM dongle does not appear to be an orderable part, hence the lack of external PID. I am looking...

Yes, the dongle is what I was referring to. Let me take a look and see if I can track down that part...

Hi carmenanderson , Do you mean that you are looking for the part number of the KVM connector itself...

Thanks for the heads up, Tray. I will check it out., Thanks. -Bruce 

Hi ablomfield, Thank you for that update and information. That does make perfect sense. Of course wh...

Thank you for that information. I will keep that under consideration, also. I will keep you updated ...

Hi Richard, You are very welcome. As soon as I have more information, or if I end up filing a defect...

Hi Richard,I just had someone open a case for the exact same issue that you have reported. I am not ...

Hi Gabriel,Some parts may be considered consumable by Cisco, in the sense that the defective parts a...