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Hi GuysI need some assistance with building a callback script for UCCX. I tried searching the forum but was unable to find one.Here are my platform versions:- UCCX 8.5- NO Outbound Dialer ( Is it possible to build a callback app using place call & to...
HiI need some help on configuring CLID for calls arriving on CTIOS Desktop & Phones of the agents. The agents are all Mobile Agents and so the CLID needs to be relayed from the LCP/RCP Port to the Agent's Desk Phone.I'll greatly appreciate all the in...
Inbound CLID. Actually the call could have originated on any of the CCM Cluster to the CCM Cluster interfacing with the ICM.So I wanted the CLID to be delivered to both the CTIOS Toolkit App & Agent's Cisco Phones( Agent are Mobile Agents and could l...
