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Hi Arun,Make sure you are using the correct TC5.1.0 file for Sx20 For SX20 we use s52010tc5_1_0.pkg file as mentioned by Dharmesh earlier.ftp://ftp.tandberg.com/pub/software/endpoints/tc/tc5/Deferred_Releases/s52010tc5_1_0.pkgAlso you can try to Down...
Hi Acevirgil,First i would like to know which camera are you using, is it a 4X camera or a 12X camera?If it is a 4X camera, can you confirm if it is Mounted?A mounting bracket looks like the image below. When using the kit to mount the camera atop of...
Hi Darren,First i would like to clarify that EX60 and SX20 use different software file, make sure you are using the correct one.For EX60 we use ftp://ftp.tandberg.com/pub/software/endpoints/tc/tc6/s52000tc6_0_1.pkgFor SX20 we useftp://ftp.tandberg.co...