I would recommend checking your incoming mail policies, this message could be getting quarantined as possible spam. What does the message tracking for these messages show?
It sounds like you just need to use different incoming mail policies per group of individuals you want to block/drop .rar and .zip and those which you don't want this to happen.The fact that you want a specific group to be allowed receipt of these an...
What does the output of the following command show:ESA> hoststatus the.encryption.queue Also grep the mail logs for PXE to see what is happening:ESA> grep PXE mail_logs The encryption logs may also prove useful:ESA> grep "Thu Jun 19" encryption
Following is an article which explains this issue:http://tools.cisco.com/squish/B7752What you will probably need to do to determine the root cause is enable injection debug logging for these connections and after the next occurrence review these logs...
Hi Khashaaaa,Newer versions of the ESA AsyncOS (8.0.1-023+) have new features to help in this regards. Message Filters can now be created with the following conditions:Recipient Count : rcpt-count How many recipients is this email going to?Addr...