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Please confirm the status of the CAR essential services. Under Serviceability pages (In the upper right dropdown on the Administration pages):System> Service Parameters> Cisco CallManager service CDR Enabled Flag CDR Log Calls with zero duration fla...
Hi Ahmed,Regarding point no 4 "CUEs not showing up in the Service Health Summary": The CUE isn't a part of the list of devices that would show up in that dashlet. CPC user guide would be updated to reflect this info.Regards,Abhijit
Hi Ahmed,-- To get files, i use the SCP to transfer logs.-- On windows you could use the WinSCP program. -- The CPC-A server listens on port TCP 26 (not the default 22) for SSH connections.Regards,Abhi===============-- Some screenshots:1. 2.
Hi Ahmed,Regarding point 7 "LDAP Auth Failing":-- Please provide the following details:1. The Distinguished Name for Admin.2. The LDAP User Search Base you've configured.Regards,Abhi
Hi Ahmed,Regarding point no 5 "Monitoring Current Call Volume on gateway":-- There's a "Calls Active" value available when you right click on the gateway and choose Performance. "This value represents the number of streaming connections that are cur...
Hi Ahmed, Regarding point no 3 - "No Data in Top 5 WAN Locations":-- What's the UCM version? How many nodes do you have in the UCM cluster?-- Need to see how you've configured locations in UCM. Please SSH into the UCM Publisher and collect the output...
