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sashworth
Level 1
Member since
10-01-2003
08-18-2017
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ICM 4.6.2 and SQL 2000
07-19-2004
is SQL 2000 supported with ICM 4.6.2 yet?
Re: LOGIN AS IP PHONE AGENT GIVES AGENT IN USE ERROR
10-01-2003
Have you tried to re-create the Agent ICD/ACD DN? I have run into this before and after taking all your steps have resorted to this. No idea why....
Re: sending directly to VM from a script (ICM or CRS), Unity use
10-01-2003
How did you get the ICM script to forward the call to the Unity voice mailbox? I do have a mailbox created in Unity and a cti route point in CCM...I do not want to send the call back to the IVR.
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Member Since
10-01-2003
11:13 AM
Date Last Visited
08-18-2017
03:51 AM
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