Hi Long,The alarm message that you are querying is indicating the keepalive between SR and SE has timed out.There is UDP based keepalive messages sent from each SE to all SR periodically, by default it is 2 seconds. It is configurable via CDSM GUI. T...

Hi Hsinglin,Based on your description, you are looking for retrieving licenses from a failed RFGW-1. I recommend you to use Transfer->License Transfer - initate. It should generate covert license from failed device to token, which you can fullfill la...