About Walter Thompson

Walter Thompson · 04-27-2020

Scap the debug call-home smart-licensing all and instead use only debug call-home all.

Walter Thompson · 04-27-2020

Hi kjp1231, What ver are you running? Run the following debugs to help narrow the issue down and sha...

Walter Thompson · 04-17-2020

Hi Rajiv, Is this for SNTC service? If yes, there may have been an issue with onboarding the service...

Walter Thompson · 04-03-2020

Hi Roman, I can assist you further with this issue. Please PM your CCOID and the contracts/SN's in q...

Walter Thompson · 04-01-2020

please open a case by sending an email to licensing@cisco.com using this template (make sure to use ...

Walter Thompson · 03-17-2020

Hi Mark, Please PM me the contract # and let me know the DA to be assigned. Additionally, we can con...

Walter Thompson · 01-17-2020

Hi and good day to you, Can you please PM me the CCO Id and Company in question. Thanks

Walter Thompson · 01-14-2020

Hi did you try license boot level "chose the level" and hit enter. You will have to reload the route...

Walter Thompson · 11-14-2019

Hi, PM over the Customer name and Inventory name. I'll check the transport file Cisco SNTC received ...

Walter Thompson · 10-03-2019

Hi bmsocia97, Cisco apologies for the inconvenience this may be causing you at this time. Cisco is a...

Walter Thompson · 09-17-2019

Good day to you! My apologies for the delay in response. I suggest checking the validity of the equi...

Walter Thompson · 09-16-2019

Hi, Good day to you, Can you PM me the CCO Id of the person in question. If they have access to CSAM...

Walter Thompson · 09-13-2019

Hi Alex,PM me the contract in question and I'll look into the issue for you.Best Regards,Walt

Walter Thompson · 09-10-2019

Good day to you! I can assist with verifying access for the customer user in question. Please PM me ...

Walter Thompson · 09-03-2019

Hi, Apologies for the delayed in response. Have you tried deleting the certificate and downloading i...

Date Registered	‎06-19-2013 08:57 AM
Date Last Visited	‎05-20-2020 12:35 AM
Total Messages Posted	42
Total Helpful Votes Received	51

Re: CONNECT_FAILED(35) to satellite server