The issue is resolved now. When migrating from 9.3.2 to 10.0.R2, the "Type" column in DefDataSource table was not altered. Used the below query to fix this issue  ALTER TABLE [DefDataSource] ALTER COLUMN [Type] varchar(500) This was identified and resolved via the service request 638364597  Thanks, Guna ... View more

Hi Matt, This didn't help in resolving the issue. I am able to create a datasource via JBoss or manually via changing the standalone-full.xml file. Whatever I create, is not listed under 'Data Source Registry' in the 'Administration' module. I am not sure if there are any restrictions over there; but we couldn't see more than 7 items in the data source at administration module though we are able to add it via jboss / the xml file [be it oracle / sql server, it is not listed]. A sample datasource is given below: <datasource jta="false" jndi-name="java:/MINDDS" pool-name="MINDDS" enabled="true" use-ccm="false"> <connection-url>jdbc:oracle:thin:@servername:port:SID</connection-url> <driver-class>oracle.jdbc.OracleDriver</driver-class> <connection-property name="selectMethod"> direct </connection-property> <connection-property name="sendStringParametersAsUnicode"> true </connection-property> <driver>oracle-thin</driver> <pool> <min-pool-size>20</min-pool-size> <max-pool-size>80</max-pool-size> </pool> <security> <user-name>userid</user-name> <password>password</password> </security> <validation> <valid-connection-checker class-name="org.jboss.jca.adapters.jdbc.extensions.oracle.OracleValidConnectionChecker"/> </validation> </datasource> Appreciate your help! Thanks, Guna ... View more

I am able to add the data source via JBoss administrator; but it is not listed in the Administration -> Data Source Registry in 10.0.R2.  Can any one have suggestion for this? Thanks, Guna ... View more

Lim, Thanks for the hint. The 'EncryptedPassword' link worked with the https protocol, where I mistakenly mentioned it with http. But, I am getting the same error in authentication though the header which you have mentioned is same as what available for me. Since I am using the SoapUI tool, it loads the request SOAP message automatically with appropriate namespace and header information. I have also opened a case with Cisco TAC to find where the issue is. This discussion is being added with more new questions  One of my clarification is - If the encryptedpassword URL is restricted for the people who have the site admin role (I have this role enabled for me), how the performers of a queue will access it to mention the encrypted password to call this API to perform action on the task assigned to them? So, I believe this should be accessible for everyone. ... View more

Thanks Lim. I have tested the AuthenticationService API by providing my credentials and it was working fine by populating a part of my details in the person document as the response. So, I have provided my credentials as it is in the RequisitionService API which didn't work. The link which you have shared to me to generate the encrypted password didn't return any value. So, I will be checking with Cisco TAC Support for this as I am working with them already for the below response which I am getting though the directory integration is ON. I thought that I need to use this WebService in a ServiceLink agent. Since you have mentioned this as an API, I am assuming that I dont need to have a WSListener for a response using the RequisitionService API. Am I correct? The response error message I am getting while accessing the WS using SoapUI tool: <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">    <soap:Body>       <soap:Fault>          <faultcode>soap:Server</faultcode>          <faultstring>The user name header is invalid. It is either not present or empty!. Please send a valid header.</faultstring>          <detail>             <RequisitionFault xmlns="http://requisition.api.newscale.com">                <errorCode>AUTH_0005</errorCode>                <errorMessage>The user name header is invalid. It is either not present or empty!. Please send a valid header.</errorMessage>             </RequisitionFault>          </detail>       </soap:Fault>    </soap:Body> </soap:Envelope> ... View more

Thanks for the tip kbasavar! I am able to get the version ... View more

I believe that this can be achieved via WebService as well. The 'RequisitionService' WSDL is having a function to submit a new request. As of now I have 2 problems the version of the dictionary / form which we need to mention - I dont know how / from where to get the value for this. Directory Integration - If directory integration is 'ON', I am unable to get authorized to proceed. I checked this in the lower environments and finally changed the setting as 'OFF' and logged in with my other credentials to test this out. ... View more

Thanks for the information, sotoh. I will check the guide and get back to you in this thread in case of any further clarifications. ... View more

Thanks for correcting me, Lim. Is it possible to invoke nsAPI via Service Link agents? Is there any step by step guide I can go through? A use case is to connect with an external (DOT NET / Java / other) application from CPSC by pushing the data to automate some task in the external application. For a different use case, I have tried WebServices via Service Link agent. Now the use case is to check the possibility via the nsAPI / REST API. ... View more

Hi, The material is really helpful. Is there any similar document for REST in v9.3.2? We are yet to migrate to 10.x where we were asked about the REST related possibilities. Appreciate if you can help me on this.   Thanks, Guna ... View more