Good Afternoon, I have searched all over but cannot find an answer to my specific question. Currently we have provided our customers with a way to bypass our central queue to access an automated self help option. This option uses the "*...
I found a round about way to do this using the increment and set enterprise call info. But this seperates the report for each individual call, I would like something that will give me a count that says * was pressed X times during the specified repor...
Here is a look at how my scripting is currently setup: labMain:Menu (conContact, strPromptPrefix +strPromptSet + "01.wav")(1)Set strInput1 = "1"(2)Set strInput1 = "2"(3)Set strInput1 = "3"(4)Set strInput1 = "4"(5)Set strInput1 = "5"(6)Set strInput1 =...